Cottage Salon in Durham, North Carolina

The most complete information about hair care and beauty salon "Cottage Salon" in Durham

Contacts of Cottage Salon

Address:
8128, 6695, Renaissance Parkway, Durham, North Carolina 27713

Website:
cottagehair.com

Phone:
+1 919-405-2445

Types:
Hair care Beauty salon

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karen hinojosa

Posted Dec, 15 2019

I have been here two times and honestly my first time was a better experience than this one. I went today (March 1) at a scheduled time only to find out that my stylist (Taylor) had VERY little time to do what I originally asked her to do. First off, she was rushing and when someone rushes their job they end up doing it so sloppy and bad! And that’s exactly what happened. My hair looked bad. I was very unhappy and when I told her that the color looked off she hits me with the “your hair is black” like duh!!! And that’s exactly why I came to you because your whole Instagram shows good work done with blonde hair. She even had classes teaching people how to do balayage or whatever. My hair would probably have looked better if I colored it and I’m not even licensed and I don’t know anything about color!!! I ended up leaving the salon with wet ugly hair. I am very upset and I expect to get a refund or my hair fixed with no charge because this is unacceptable. I will be contacting the salon.